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Hibaja FAQ — Common Questions & Answers in Bengali

From registration to payments — whatever question you have, you'll find a clear answer right here.

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Account & Registration

registration page go there, enter your name, email, mobile number, and password. Verify with the OTP sent to your mobile and your account will be activated instantly. The whole process takes just 2 minutes.

Yes, creating an account on Hibaja is completely free. There are no registration fees or hidden charges. You only need to deposit when you're ready to play.

Only one account is allowed per mobile number. If you attempt to create a second account, the system will automatically block it.

On the Login page Click the "Forgot password?" link. A password reset link will be sent to your registered email address or mobile number.

Yes. At the Help Center Contact us and our team will begin the process of closing your account. Make sure to withdraw any remaining balance before the account is closed.

You must be at least 18 years old to register and play. Your date of birth is required during registration, and age verification may be carried out at any time.

Deposits & Withdrawals

Hibaja supports bKash, Nagad, Rocket, Upay, and bank transfer. All of the most popular mobile banking methods in Bangladesh are accepted.

The minimum deposit on Hibaja is just ৳100. You can start playing even on a small budget.

Withdrawals are typically completed within 5 to 15 minutes. During peak hours it may take a little longer, but all withdrawals are processed within 24 hours at most.

Hibaja does not charge any fees for deposits or withdrawals. However, your mobile banking operator may apply a small transaction fee.

KYC-verified accounts can withdraw up to ৳50,000 per day. VIP members have a higher limit. For more details, At the Help Center contact us.

Bonuses & Offers

A welcome bonus is automatically credited on your first deposit after registration. To learn about the bonus amount and terms, the bonus page See details.

No, bonus funds cannot be withdrawn directly. You need to play through a specified wagering amount using your bonus before a withdrawal can be made. Terms & Conditions On the Bonus page See details.

Share your referral code with friends. When they register and make their first deposit using your code, both you and your friend will receive a bonus. You can find your referral code in the dashboard after logging in.

Yes, Hibaja offers weekly cashback for active members and daily cashback during special events. To see the latest offers, On the Bonus page here.

Games & Lottery

Hibaja offers hundreds of games including lottery, slots, Live Casino, Sports Betting, crash games, and fishing games. To browse all games, On the Games page here.

After logging in On the Lottery page Go to the Lottery page, choose your preferred lottery, select your numbers, and purchase a ticket using your balance. Draw results will be automatically updated in your account.

Some games offer a demo mode where you can learn how to play without using real money. However, winnings from demo mode cannot be withdrawn.

match odds page Browse odds for live and upcoming matches, pick your team or player, and place your bet. Once the match ends, your winnings are credited directly to your wallet.

Security & Privacy

Yes. Hibaja uses 256-bit SSL encryption. All your data is stored in encrypted form and is never shared with third parties. For more details, Privacy Policy See details.

After logging in, go to Account Settings and enable 2FA under the Security option. An OTP will be sent to your mobile — you'll need to enter this code every time you log in.

Change your password immediately and At the Help Center let us know. Our security team will investigate your account and temporarily lock it if necessary.

Support & Help

At the Help Center Go to live chat and talk to us directly in Bangla. You can also reach us by email: support@hibaja.ws

Yes, all of Hibaja's support staff speak Bangla. Help is available in Bangla 24 hours a day, 7 days a week.

At the Help Center reach us via live chat or email. We aim to respond to all complaints within 24 hours.

Hibaja is deeply committed to responsible gaming. On the Responsible Gaming page Find information on setting limits, self-exclusion, and getting help.

Quick Links

Still have questions?

Our Bangla support team is available 24/7 for you.

Go to Live Chat

support@hibaja.ws

Most Asked

Why Choose Hibaja

Hibaja's Key Advantages

Safe & Licensed

Hibaja is internationally licensed and keeps your information secure with 256-bit SSL encryption.

Fast Payments

Deposit and withdraw in minutes with bKash, Nagad, or Rocket — quick and hassle-free.

Fully in Bangla

The entire platform is in Bengali — games, support, and FAQ, all in your native language.

Regular Bonuses

Welcome bonus, cashback, referrals — rewards at every step.

24/7 Bengali Support

Our Bengali live chat support is always ready to help with any issue, any time.

Mobile-Friendly

Play with the same great experience on any smartphone or tablet.

Hibaja FAQ — Learn More

Hibaja is a trusted online gaming platform in Bangladesh. This FAQ page is designed to help you find answers quickly and easily — from registration and payments to bonuses and security, everything is covered here transparently.

Our goal is to make every member's experience as smooth and enjoyable as possible. Check this FAQ first for any questions — you'll find answers to most of them right here.

If you can't find the answer to your question here, At the Help Center visit us and chat directly with our team in Bengali. We're here for you 24 hours a day.

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