Every piece of your information is handled with the utmost care at Hibaja. What data we collect, why we collect it, and how it's kept secure — it's all clearly laid out here.
Your privacy matters to us. This policy applies to all services on the Hibaja (hibaja.ws) platform. By using Hibaja, you agree to this Privacy Policy.
Hibaja is an international online gaming platform built specifically for users in Bangladesh. We understand how sensitive it is to share personal information online — which is why privacy has been a core commitment at Hibaja from day one.
This Privacy Policy covers in detail:
This policy applies to Hibaja's website, mobile app, and all associated services.
Hibaja collects two types of data — what you provide directly, and what is collected automatically.
| Data Type | When It's Collected | Why It's Needed |
|---|---|---|
| Name & Date of Birth | At the Time of Registration | Identity & Age Verification |
| Mobile Number | During Registration & Payment | Account Verification & Transactions |
| Email Address | At the Time of Registration | Communication & Notifications |
| Payment Information | On Deposits/Withdrawals | Transaction Processing |
| National ID | During KYC Verification | Legal Compliance & Security |
Hibaja never collects your full payment card number or bank PIN. Payment details are processed directly through the mobile banking gateway.
Hibaja collects data through the following methods:
Hibaja uses your information only for specific, legitimate purposes — never unnecessarily or in excess.
You can opt out of marketing emails or SMS at any time. Contact support or use the unsubscribe link in any email. Note that essential security and transaction-related messages cannot be turned off.
Hibaja stores your data on internationally certified secure servers, monitored 24/7 and subject to regular security audits.
Data is retained for as long as your account remains active. Even after account closure, certain data (such as transaction records) may be kept for up to 5 years due to legal obligations.
In the event of a security breach, Hibaja will notify affected members within 72 hours and take immediate action.
Hibaja does not sell your personal information to third parties. However, limited data may be shared in certain cases:
All third parties are contractually bound to uphold our privacy standards and may not use your information for their own purposes.
Hibaja never sells or rents your data to ad networks, data brokers, or unrelated third parties.
The Hibaja website uses cookies to enhance your experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login State & Security | Until Session Ends |
| Functional Cookies | Remembering Language & Preferences | 1 Year |
| Analytics Cookies | Traffic & Usage Analytics | 2 Years |
| Marketing Cookies | Showing Relevant Ads | 30 Days |
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
As a Hibaja member, you have important rights over your personal data. Contact support to exercise any of them.
You can request a copy of the information we hold about you at any time. You will receive a response within 30 days.
If any of your information is incorrect, you can request a correction. Some details can also be updated directly from your profile settings.
After account closure, you may request deletion of remaining data not subject to legal retention requirements.
You may request that we restrict processing your data for specific purposes, such as marketing communications.
You can request a copy of your data in a machine-readable format at any time.
If you object to your data being used for a specific purpose, you can let us know. Hibaja will take your reason into consideration.
Hibaja strictly does not accept registrations or data from anyone under 18. Age verification is mandatory during the registration process.
If it is found that a minor has registered on Hibaja, we will immediately:
If parents suspect their minor child is using Hibaja, please contact support immediately.
Hibaja reserves the right to update this Privacy Policy as needed. When changes are made:
We recommend checking this page regularly.
For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:
Privacy-related requests are typically responded to within 3 business days. Complex cases may take up to 30 days.
Our Security
Through both technology and policy, Hibaja protects your privacy on every front.
Every exchange of information between you and Hibaja is secured with bank-grade encryption.
Personal data and financial data are stored on separate servers. An issue with one system does not affect the other.
OTP verification is required at every login. Even if someone knows your password, they cannot access your account.
Hibaja never sells or shares your information with advertising agencies or data brokers.
Third-party security experts regularly audit Hibaja's systems to identify and address vulnerabilities.
You can request to view, update, or delete your information at any time. We will always respond.
Your privacy isn't just a policy to us — it's a promise. Enjoy gaming in a safe and secure environment.